February 25, 2016
New mobile friendly website signals a new people focused approach
Foundation Housing has launched a new website that features a fresh new look for the community housing organisation.
It features a new branding and offers easier access to information for tenants who can now log repairs on line, make contact with their housing coordinator or lodge a complaint.
Another important new feature is the website’s adaptability across devices. This means that tenants and residents can easily use the site from their smart phones or tablets.
CEO Kathleen Gregory says improving access to services and information for tenants was an important outcome for the new site. “We know anecdotally that while many tenants and residents can’t easily access a computer, many have smart phones and are very proficient with them; some tenants and residents are quite resourceful and use free wifi zones such as those offered by the City of Perth. We hope providing a site designed to perform well on a phone makes it easier for people to manage their tenancy with us. If we can make it easy for tenants and residents to get help when they need it, it can have a lot of other positive impacts on their tenancy,” she said.
The new website features Foundation Housing’s new logo and branding which have been launched to coincide with the business’ tenth anniversary. CEO Kathleen Gregory says the new look reflects a subtle shift in emphasis to people as much as housing stock.
“We remain strongly committed to growing our housing stock, but we are now also looking at ways to influence demand for social housing through tenant wellbeing initiatives. This will include forming partnerships with other community support agencies who can help our tenants engage with their community and shape their future in positive ways.”
“We believe the new website and branding celebrate this new focus and also shows how energised we here at Foundation Housing are feeling about our future and our purpose, which is to enrich lives and communities by providing housing to people in need.”