Routine Inspections

We may enter your home 4 times/year to conduct a property inspection, and more often with mutual consent.

We will give you written notice of our intention to inspect the property and will send you a Form 19. If the scheduled time doesn’t suit you, you can contact your Housing Coordinator to arrange a mutually convenient time.

During the inspection, we will take photos and make notes to record the condition of the property, make sure it is being well looked after and see how it has changed since you first moved in. We will also take this time to check in with you and see if you need any assistance with your tenancy or home.

During the inspection, we will:

• take photos and make notes to record the condition of the property
• make sure it is being well looked after and see how it has changed since you first moved in
• take this time to check in with you and see if you need any assistance with your tenancy or home.

You can prepare for the inspection by:

• Vacuum and mop floors
• Clean windows, screens and doors
• Wipe off marks, finger prints, drawing and scuff marks from walls and ceiling
• Remove any cobwebs
• Clean cupboards, shelves, doors, and drawers
• Tidy away or remove clutter
• Clean stovetop drip trays, knobs and rims
• Clean inside and outside of oven/stove
• Wipe down benchtops, tiles or splash back
• Remove mould and soap residue from tiles, grout, ceiling and walls
• Clean around the vanity and basin
• Toilets should be clean inside and out
• Clean the shower and bath
• Clean mirrors with glass cleaner
• Pets and their environment should be kept clean and hygienic
• Remove any rubbish from around the property
• Tidy garden and mow lawns.

You may want to ask a family member or friends to help you. If not, services from local councils or community groups may be able to help.