Preparing For Inspections

We are legally allowed to enter your home 4 times/year to conduct a property inspection, and more often with mutual consent.

We will give you written notice of our intention to inspect the property and will send you a Form 19. If the scheduled time doesn’t suit you, you can contact your Housing Coordinator to arrange a mutually convenient time.

During the inspection, we will:

  • take photos and make notes to record the condition of the property
  • make sure it is being well looked after and see how it has changed since you first moved in
  • take this time to check in with you and see if you need any assistance with your tenancy or home.

You can prepare for the inspection by:

  • Vacuum and mop floors
  • Clean windows, screens and doors
  • Wipe off marks, finger prints, drawing and scuff marks from walls and ceiling
  • Remove any cobwebs
  • Clean cupboards, shelves, doors, and drawers
  • Tidy away or remove clutter
  • Clean stovetop drip trays, knobs and rims
  • Clean inside and outside of oven/stove
  • Wipe down benchtops, tiles or splash back
  • Remove mould and soap residue from tiles, grout, ceiling and walls
  • Clean around the vanity and basin
  • Toilets should be clean inside and out
  • Clean the shower and bath
  • Clean mirrors with glass cleaner
  • Pets and their environment should be kept clean and hygienic
  • Remove any rubbish from around the property
  • Tidy garden and mow lawns.

You may want to ask a family member or friends to help you. If not, services from local councils or community groups may be able to help.