The amount of rent and the different ways you can pay were explained to you at your allocations interview and sign-up meeting. They are also described in your Moving in to Your New Home handbook. Paying your rent is absolutely critical to keeping your tenancy. Rent needs to be paid on time and in full. Centrepay is the simplest method for doing this and is the preferred method where possible. Your Housing Coordinator can provide advice and help with setting up Centrepay deductions.
Rent is set at 25-30% of your household income depending on the type of property you live in and the program it falls under. The Rents team will request evidence of your household income and let you know the rent based on these details.
If you are having difficulty paying your rent, please let your Housing Coordinator know as soon as possible. Help is available to plan how you can manage your rent payments so please reach out – do not just stop paying rent or your tenancy will be at risk.
Contact us immediately if you are having trouble paying your rent. The sooner we know the sooner we can put plans in place to help.
You are responsible for paying the utilities for your home such as water usage and electricity.