Support

Support We Offer

Our priority is to ensure you are fully supported when challenges arise that may impact you being able to manage and sustain your tenancy.

We managed a Street to Home contract for several years and we have recently transitioned to a directly funded support model with dedicated staff working with Lodging residents to ensure they remain supported in their housing journey. This is part of Foundation Housing’s commitment to providing a supportive landlord model alongside a Tenancy Support Service managed across mainstream tenancies which is also fully funded by Foundation Housing.

Tenancy Support Service

Foundation Housing’s free and confidential Tenancy Support Service connects tenants with external support agencies who can assist them to manage and sustain their tenancy. It involves tenants working alongside their Housing Coordinator and the Tenancy Support team to identify issues which are impacting their ability to manage their home. Once this connection is made, the Tenancy Support Team work with tenants to identify appropriate support agencies, coordinate referrals and help develop an action plan to address issues before they seriously impact a tenancy.

Referrals

The Tenancy Support Team can provide referrals in the areas of:

• Mental Health
• Drug & Alcohol
• Parenting Supports
• NDIS
• My Aged Care
• Home & Community Care
• Family and Domestic Violence

For issues such as financial management, emergency relief and general community connection, Housing Coordinators can work directly with tenants to provide support and referrals in these areas.

Whatever the issue, please reach out as early as possible so we can work with you to help sustain your tenancy.