Tenant Led Initiatives

Foundation Housing’s Board of Directors has a commitment to seeking customer feedback and providing opportunities for management and the Board to directly hear the views of its tenants and residents.

As part of this commitment to customer involvement, the Tenancy Services & Engagement Committee (a formal Committee of FHL’s Board) has created a Tenant Committee Member role to ensure customer input into decisions which impact them.

The role of the Tenant representative will be to:

• Act as a full member of the Committee, preparing for and attending meetings and contributing to agenda item discussions
• Act as a customer voice on the Committee, ensuring that a service user perspective is included in the decision making process
• Represent the views of customers on issues which may impact them or their housing
• Enhance the diversity of the Committee’s membership
• Ensure Committee members are aware of customer views about service delivery and housing policy
• Undertake community engagement to understand customer views and represent them at Committee level

In return for your time spent on Committee activities, an allowance will be paid to cover expenses such as travel, internet usage, mobile phone usage and your time spent preparing for and attending meetings.

Training and support will be provided and the specifics of this can be discussed with individual candidates to ensure they feel supported and prepared for the scope of activities.

In order to be considered for this role, please submit a written EOI (maximum 2 pages) outlining your interest in being a member and how you believe you can add value to the Committee in the areas listed above. Please include details of your previous experience as a tenant and any relevant work experience that would enhance your capacity in this position.   Please return your EOI to narelle@foundationhousing.org.au