Antisocial behaviour

We expect our tenants to respect their neighbours and their community by not behaving in ways that disturb people’s peace or safety.

Our commitment

We will respond to all complaints of antisocial behaviour about our tenants, their families or visitors to our tenants. We will take all reports of antisocial behaviour seriously and investigate them.

Steps you can try

Talk to the person committing the antisocial behaviour if you feel confident enough to do so. When people live close together, they don’t necessarily realise that they are disturbing others. Explain to them, politely, that they are causing a problem.

Contact us

If you are also Foundation Housing tenant and have tried to speak to the person committing the antisocial behaviour without success, or don’t feel that it is appropriate to speak to them, please contact your Housing Coordinator and explain the problems you are experiencing.

If you are a neighbour of a Foundation Housing tenant who you believe is acting in an antisocial way, please contact our head office on 08 9422 0700 during office hours where you will be directed to the appropriate staff member.

Contact other agencies

It is important that you also report antisocial behaviour to other appropriate agencies.
• If you are witnessing excessive noise, you should also contact Environmental Health at your local council.
• If it is a criminal matter, you must also report it to the police.
• In an emergency, phone 000.

What you can expect from us

• We take zero tolerance approach to antisocial behaviour and will work in partnership with other agencies, such as the police to prevent and tackle antisocial behaviour and crime.
• When you report antisocial behaviour to us, we will contact you within our agreed response times and give you the name of the person dealing with your case.
• We will treat reports of antisocial behaviour confidentially.
• We will agree an action plan with you, advising what we can do and what you can do to resolve things.
• We will keep you informed of any progress but also expect you to keep in contact with us until it is resolved.

What we expect from our tenants

We expect you to keep to the terms of your tenancy agreement and not act in an anti social way.

What happens afterwards?

After we have investigated your complaint we will tell you;

  • About any action we have taken to deal with the problem
  • Why we are not able to take action
  • If we do not have enough evidence to take action, and
  • We will help you to try and find another solution.


We will not reveal your identity unless you agree that we can. We may need to share your information with other agencies but will ask for your permission before we do this.

Contact Us Office Locations

Office Hours:

Monday, Tuesday, Wednesday, Friday: 8:30am to 4:30pm
Thursday: 12:30pm to 4:30pm*

General Enquiries: (08) 9422 0700
Maintenance / Repairs: 1300 895 205

Office: 297 Vincent Street, Leederville WA 6007
Postal: PO Box 214, Leederville, WA 6902

*Leederville Reception is closed on Thursday mornings.

Office Hours:
Monday and Wednesday: 10am – 12pm

All other hours: By appointment only

Unit 6/17 – 19 Foundry Road
Midland WA 6056

T: (08) 6274 3900
Maintenance / Repairs: 1300 895 205


Office Hours:
By appointment only

Sanori House, Suite 3, 126 Grand Boulevard
Joondalup WA 6027

T: (08) 9422 0700
Maintenance / Repairs: 1300 895 205

Office Hours:
10.00am to 2.00 pm weekdays (or by appointment)

34 Frederick Street
Broome WA 6725

T: (08) 9193 7641
Maintenance / Repairs: 1300 895 205

Office Hours:
10.00am to 2.00 pm weekdays (or by appointment)

3A/3 Brand Street
South Hedland WA 6722

T: (08) 9172 9700
Maintenance / Repairs: 1300 895 205