May 31, 2017

We’ll always let you know we’re coming

We’ve recently heard from a tenant who said a man knocked on her door on the weekend saying he was checking locks on behalf of Foundation Housing, but the tenant didn’t let them in because it just didn’t seem right.

Fortunately the tenant knew that we always let you know in advance if we are sending a tradesperson to your property and the reason for their visit. The tradesperson may then contact you directly to arrange a mutually convenient time to come to your home.  It’s also worth noting that tradespeople only attend properties during the week, unless by prior arrangement, or if they have been called out by you in an emergency.

So please don’t let anyone you don’t know into your home if you are not expecting them and always feel comfortable to ask visitors you don’t know for identification.