Moving In

Here is some important information about moving into your new home.

Property Condition Report

When you sign the tenancy agreement you will be given a property condition report describing the condition of the property you are moving into. You will need to check this report, add any comments and return it to your Housing Coordinator within 7 days. You will be given a copy of the report to keep for your own records.

If you move out of your property, this report will be used to check that you are leaving the property in the same condition as when you moved in (fair wear and tear excepted) so it is important it is checked and is accurate. If you don’t agree with the written description of the condition, please note this on the report and let your Housing Coordinator know.

Setting up utilities

When you move in, you will need to set up utilities in your name such as gas, electricity, internet and phone. Please let your Housing Coordinator know if you need help with this.

Looking after your property

When you sign a tenancy agreement, you are agreeing to look after your property and keep it in good condition. You will also be responsible for any guests and visitors while they are in your home. It is important that you take care of the property, don’t make any changes without first asking FHL and let us know if there are any issues or repairs needed.


If you would like to have a pet you must ask Foundation Housing for permission. You need to tell us if you have pets before moving in to a property so we can make sure the home is suitable. You will also be required to pay a ‘pet bond’ to cover any extra cleaning costs related to having a pet at the home.


You will be given a full set of property keys at the start of your tenancy. If you lose your keys, please contact your Housing Coordinator immediately as this is a security issue. You will be charged for the cost of replacement or if new locks are needed.